The Key Smartcard. Just Tap & Go
Season tickets just got a whole lot smarter. The Key Smartcard is the hassle-free, paperless and speedy way to buy and use your season ticket.
A faster way to buy and use season tickets. No more queues or waiting for tickets to arrive. Just tap & go
The hassle-free way to get going. Buy and renew season tickets online in advance and avoid the rush.
IT'S A KEEPER
Say bye-bye to worn and torn paper tickets. A durable card that lasts and works tap after tap.
SAFE & SOUND
If your Key Smartcard is lost or stolen, we'll block it and replace it free of charge.
How The Key Smartcard works
The Key Smartcard can save you time and hassle. Load tickets onto your Key Smartcard and touch in and out as you travel so there’s no need to queue.
The Key is free: There’s no deposit, no postage charge and it really is smart!
Why not switch over now?
Using your Key Smartcard
Use your Key Smartcard at most stations on the Great Northern, Southern and Thameslink network.
You can also travel in and around London if you buy a travelcard using buses, tubes, trams, Docklands Light Railway, London Overground and other National Rail services.
Types of tickets you can add to The Key Smartcard
- weekly, monthly or annual season tickets
- weekly, monthly and annual Travelcard season tickets for the Tube, buses, trams, trains and the Docklands Light Railway
- PLUSBUS tickets for traveling in Crawley and Brighton, excluding Newhaven and Seaford stations
Identification for season tickets
For season tickets held on your Key Smartcard, you may need to produce identification to prove that the ticket you hold on your smartcard belongs to you. Suitable forms of identification include a pink photocard (which can be obtained from ticket offices), a passport or driving licence. If you are using your Key Smartcard on another operator’s services, you will need to obtain a pink photocard if you don’t already hold one.
Stations where you can use The Key Smartcard
You can use The Key Smartcard at most stations on the Great Northern, Southern and Thameslink network. You can travel on Gatwick Express services as long as you hold a ticket that is valid on that service. You can also travel in and around London if you buy a travelcard using buses, tubes, trams, Docklands Light Railway, London Overground and other National Rail services.
When you buy a ticket online you must collect it from a station outside the London area. These stations are shown with a yellow dot on the Key Smartcard route map. You can also purchase a ticket from any ticket machine on our network that is outside of London
Download the map for full details of where The Key Smartcard is valid for use and other important information.